Managing Customer Expectations

Every single person on Earth wakes up expecting something. It might not be obvious to them but think about it: whether someone’s lying in a hospital bed, living in a good marriage, stuck in a bad one, or a child…


Every single person on Earth wakes up expecting something. It might not be obvious to them but think about it: whether someone’s lying in a hospital bed, living in a good marriage, stuck in a bad one, or a child…